FAQ

FREQUENTLY QUESTIONS

Here you will find a list of frequently asked questions relating to shee gift shop. Still can't find your answer? Send us a message.

Can you gift wrap my order?

We offer gift wrapping on specific items. On the product page if it has the gift wrapping option

How to place my order?

You will need to give your contact details and address through our whatsapp button, choose a delivery option and then make payment.

Where is my order coming from?

We are based in Thika Town, Biashara Plaza and keep stock of all the items on our site in our own shop.

Are returns free?

Returns processing may take up to 14 days. Refunds are made to the purchaser using the original method of payment.

Do you deliver on weekends?

Yes, we do. Our delivery timelines are between 9:00 am and 4:00 pm on Saturday. While on Sundays from 11:00 am to 4:00pm

What Payment Methods are Available ?

We have an mpesa till no for those who wish to pay online. We also accept cash payments on delivery